Our experience with Brookfield/ Lenham caravans in Kent has been exemplary. From the first telephone call, the visit to the site and subsequent purchase of our caravan, everything has been perfect. Anthony was a pleasure to deal with as was his Father and brother who delivered the caravan to us. A few days after delivery we discovered the cap was missing from our cassette toilet. A quick message and one had been ordered and sent out to us promptly. A fantastic family business we would be very happy to recommend.
Gilly(Tuesday, September 21 21 03:13 pm BST)
It was a real pleasure meeting Anthony and his Dad. We bought a great little caravan which we are really happy with. Communication was excellent from start to finish. Anthony is a credit to his family business. He is so genuine and honest. We noticed one of the side light bulbs wasn't working when we collected the caravan and a few days later a new one arrived in the post. Thank you so much for the outstanding customer service and I'm so pleased we found what we were looking for from a very well run and caring family business.
Glynn bowles(Tuesday, August 24 21 06:44 pm BST)
Excellent service from start to Finnish
Lee Robertson(Tuesday, August 10 21 08:45 pm BST)
What a fantastic family run business. This was our 1st caravan and Anthony was very helpful when we went to view. We were left alone to look at the van with no pressure selling what so ever. They also sent videos on how all the items in the van worked which is a great idea. And the icing on the cake was the great delivery service by Anthony's Dad and Brother. Delivered in one piece and on time. We can't recommend them enough. I will definitely buy from them again in the future and have already passed there details on to friends and family. Thank you guys it was a pleasure doing business with you all.
Nikki dawkins(Saturday, June 19 21 02:05 pm BST)
Recently bought our first caravan from these guys. What a lovely family they were fantastic from start to finish, as it was our first van they spent more than 3 hours with us showing us our different options, explaining everything in detail and continued to do so through messages once we had left. The WhatsApp video was invaluable had all the information we needed on how our caravan worked. Thank you very much Brookfield we highly recommend and will be back to see you when we upgrade.
Lee and Nikki
Racahel Brunt(Tuesday, June 15 21 04:28 pm BST)
Cannot thank you guys enough. Purchased my first caravan with ease and no pressure sales. You have gone above and beyond with the advice and extra essentials thrown in to get us started. Much Appreciated and will definitely be back if we ever need to trade up lol. Highly recommend 👌😁
Lenham Caravans, what can we say, as complete novices looking to buy our very first caravan, Anthony, Jack and dad Tony could not have been more friendly and helpful. Anthony was so patient and knowledgeable and nothing was too much trouble. Jack made a video explaining how all the appliances worked, which he did on Whatsapp so we could keep for future reference. Dad Tony was amazing in sorting out our tow ball, We feel they all went that extra mile to give us confidence and encourage us on our new adventure.
It was a pleasure doing business with this lovely family. We love our new Bailey Unicorn and would not hesitate to recommend Lenham Caravans to anyone looking to buy a caravan.
Derek and Jan
Richard Cunningham(Sunday, May 16 21 11:03 am BST)
As first time caravaners we found Broomfield Caravans to be helpful and informative. A very COVID safe attitude was taken by Anthony. We were left to view the caravans alone but Anthony was on hand to answer any questions. Our caravan was delivered by Broomfield Caravans to our site in Suffolk where the final handover took place. We have since been away in our new to us caravan and everything worked as expected.
Would recommend this company.
Marion and Paul watkins(Wednesday, May 05 21 06:15 pm BST)
From the very first call with Rachel we have had fantastic service. Rachel, Anthony and Jack went out of their way to be helpful, but gave us plenty of space and time to look at the caravans and discuss what we thought with each other. We had enquired at a few traders, and they were the only company that could be bothered to call back! Jack made an excellent and informative video to explain the workings of the caravan, which we really appreciated .
Rachel made sure that any niggles we had were dealt with , and nothing was too much trouble.
Thank you all for a great experience, and a great caravan!
James edwards(Saturday, April 24 21 02:41 pm BST)
Highly recommend broomfield caravans Anthony was so helpful and very professional explaned everything so thorough thanks again.
Lisa Price(Wednesday, April 07 21 04:21 pm BST)
Excellent service from start to finish. They stored our caravan until we could collect due to covid restrictions.
From Anthony to dad they were really helpful.
We will definitely be back
Cathal Regan(Tuesday, March 30 21 09:50 pm BST)
I had a very good experience with Bloomfield caravans.
They sell very good quality caravans. Very helpful staff and were great on helping me choose one for our family.
Anthony made great detailed videos on how everything works.
Highly recommend them👍
Robert & Sue(Monday, March 29 21 08:54 pm BST)
A perfect day at Broomfield caravan picking up our caravan. This is our second caravan from broomfield caravans and their quality, customers service and knowledge are brilliant. Anthony and Jack run a traditional friendly family business. It is always a pleasure doing business with you,Thank you.
Karen Hempstead(Thursday, March 11 21 06:39 pm GMT)
Great service from start to finish Anthony really tried to understand our needs then offered great advice to meet them. The Video tours of how things work were really useful. Delivery was timely and as promised. Would happily recommend.
Janet Clegg(Tuesday, February 23 21 06:24 pm GMT)
Absolutely delighted with the caravan we bought from here, everything was so easy and all the staff, especially Anthony, were brilliant, so helpful, polite, and friendly, cannot fault anything, if you need a caravan you must go here, you won’t be disappointed
Christelle(Monday, February 22 21 10:21 am GMT)
I'd like to share the amazing experience Anthony and his partner provided me. They are a family run business and are very professional, friendly and supporting. Anthony was very patient with me, answering all my never-ending questions during my visit but also via WhatsApp after my visit. Unfortunately, I had to cancel the purchase of a caravan due to personal unexpected circumstances and even there Anthony and his partner were very understanding and supportive. This meant the world to me in those difficult times and I could not recommend them enough. The day I am ready to buy a caravan again I will go to them. There aren't many businesses with a human touch nowadays and I want to say a big thank you to them here.
Anthony Parris(Sunday, February 07 21 12:19 pm GMT)
Purchased a caravan all family helpful.Excellent service explained all the details to get going with the caravan.Recommend to friends you won’t be disappointed
Jacqui(Wednesday, February 03 21 01:12 pm GMT)
We recently purchased a caravan from this company and couldn't have been more impressed. Anthony couldn't have been more efficient or helpful sending all the information, videos whatever we needed really. His Dad and brother actually delivered the caravan and they were just as helpful and friendly. Wouldn't hesitate to rcommend them
Carol sampson(Wednesday, October 14 20 08:23 pm BST)
Well what can I say I cannot speak high enough of this family they looked after me as a first time caravan owner they were very helpful knowledgable and friendly
They have helped us no end
They looked after our needs and delivered with efficiency and could not do enough
Thank you so much highly recommend your company
kathy holmes(Thursday, August 27 20 07:28 pm BST)
what an amazing family business, buying a caravan during a pandemic is not the easiest thing to do but buy we did, we had in mind what we wanted to buy, spoke to Anthony who said yeah i can do that and do he did we had a wait but was reassured that it was coming in, then the phone call came, we were given time to look round the caravan at our leisure, no hard sale, lovely lovely people, the van was perfect, because they could not show us everything working [ due to social distancing ] we were sent a video [ thanks Jack ] which i have to say we have looked at many times, very handy, would totally recommend this company, was a pleasure meeting you all
Lynsey(Thursday, July 30 20 06:57 pm BST)
The company could not have been more helpful! They were honest, informative and spent lots of time and care with us; nothing was too much trouble. A lovely family-run business, with no pressure to buy. Would 100% recommend. Thank you
Robert & Sue(Monday, July 13 20 09:04 pm BST)
This is a great family run business, friendly and excellent knowledge with total focus on customers.
Highly recommended, many thanks Anthony & Jack.
Jason Watkins(Friday, July 10 20 10:15 am BST)
We picked up our first caravan from Broomfield Caravans yesterday, Anthony and Jason were fantastic. We were left to look over there stock of Caravans with no pressure but Anthony was available to answer all of our questions and helped by giving advice about the two vans we could choose between, eventually a decision was made and a deposit paid. Collection was arranged after 5pm which was very helpful due to the hour or so drive to their site. Due to covid restrictions rather than having a personal demonstration Jason sent over very comprehensive videos showing how everything worked on our selected van. Even with this both Anthony and Jason were there to talk us through everything and answer any last minute questions we had. Over all it was a great experience and I would recommend them to anyone looking for a caravan.
Keith Godsmark(Monday, June 29 20 08:19 pm BST)
From start to finish our caravan purchase couldn't have been better. Anthony and his family run a great family business here and couldn't be faulted.
We found the caravan we wanted with no sales pressure just polite helpful people.
Collected caravan today so campsite booked.
Thanks again anthony to you and your family for everything.
Jenny(Monday, June 29 20 05:06 pm BST)
Great experience at this Caravan Dealers! Anthony and Jason were so helpful and always ready to answer questions. There were a range of caravans to choose from and we are very happy with the caravan that we bought.
Louise(Wednesday, June 24 20 07:57 am BST)
Looking at caravan very good selection very helpful staff very pleasant and friendly
We have had delivered today our Lunar Ariva 2 birth caravan which we are very pleased with. On our first visit to view we were greated by Andrew who did social distancing and left us gloves to look around the caravan for as long as we wanted. We rang 10 days later to view it again and was treated very friendly by Andrew making us a cup of tea and biscuits. We looked at the caravan again and decided to buy it, we left a deposit all done by social distancing. We then made arrangements for his brother Jack to deliver to our house. We received videos of inside how to work various items etc and when Jack came with the caravan he helped put the caravan up on the drive and explained everything to my husband.
The service and friendliness has been wonderful and I would suggest if you are thinking of buying a caravan please visit Andrew at Broomfield Caravans.
Thanks again for all their help.
Darren Hollies(Wednesday, March 25 20 06:22 pm GMT)
Met with Anthony initially last year to view caravans held onsite. On our visits there was a variety of caravans on show, and each available to have a proper look around without the pressure of a sale. Anthony has a vast amount of knowledge of caravans and no question were unanswered. We visited the site on many occasions and this was never any bother, we even bought our children to try out the caravans to make sure it was a perfect fit for us. When we did finally make our decision (Swift Fairway 4 berth), the sale was very smooth with lots of communication on both sides. Due to the Coronavirus, we were unable to travel to collect, however this was no trouble at all and it was delivered to us. This again was met with a lovely welcome from Anthony's brother Jack. We were also provided a number of videos regarding the working parts of the caravan because we were unable to collect, these were very descriptive and clearly shown. We would definitely recommend the site and Anthony and Jack were great to deal with. A very enjoyable experience all round.
Wayne Lingard(Wednesday, March 25 20 05:50 pm GMT)
Well what can I say, Anthony and his sidekick Tony (Anthony dad) did themselves proud, I came away with our first caravan full of confidence, I know they are only doing their jobs but I felt I was completely looked after, nothing was to much even down to the little things I asked about. I would completely recommend them to others who are looking to buy a caravan because I know they would be looked after, as soon as you meet them you will feel totally at ease, keep up the good work
Mr David Carter(Friday, February 28 20 03:07 pm GMT)
Recently I have had the pleasure to purchase a caravan from Broomfield Caravans,to be honest I was concerned as the caravan I was interested in was in short supply and I ended up travelling 250 miles to buy one, luckily I was dealing with Broomfield the caravan was everything I wanted and at the right price, having travelled so far I really gave it a good looking over and “Anthony” could not have been more helpful and informative, they had even offered to meet me and my friend at the motorway services and took us to the caravan, when I agreed it was exactly what I wanted I paid for the van at the price agreed and even allowed me a discount towards the travel costs, we left the car and spent the night at the hotel on the services and they volunteered to bring the caravan to the services allowing us an unstressed start to our long journey back. On returning home after a good nights sleep I was looking around the caravan I noticed that the cover over the Truma heater vent come off I was there when I left so it must have come off on the journey, I phoned Broomfield and asked if they could get me one which I would pay for including postage ONE day later it arrived at my house and they wouldn’t take any money from me, the whole experience was nothing short of wonderful,and if I upgrade in the future I will look no further than Broomfield. I can only say with all sincerity a big THANKYOU and wish them every success in the future. Dave Carter ,Warrington.
Rebecca Dray(Thursday, February 27 20 12:33 pm GMT)
Highly recommend. Lovely friendly helpful people who are interested if you want a little cheap starter or upgrading. Large range of Van's to view. Much better service than the high end dealerships
W. phillips(Thursday, February 06 20 07:49 pm GMT)
We collect our caravan today the service was exceptional the caravan was in excellent condition we were shown every part of it and they take the time to explain everything,we were offered a cup of tea, did we need to use the loo, you would not get this sort of service,from the big main dealers,
This company was recommended to me by mike Turnbull who had used them before . I was dealing with Anthony with Regards part exchanging my old van for a new one they had For sale . There was no sales pressure and received a good and would say fair exchange for my old caravan. Both Anthony and his brother Jack were extremely knowledgeable about their caravans. My friend mike said he had returned to broomfields and would use them again and I have to say that I agree with him and would also be doing the same in the future. Friendly and professional service .
Kerry Mills(Saturday, January 04 20 09:36 pm GMT)
We went to have a look around caravans at this lovely yard today. We had previously looked on the website and seen a couple we liked. We were greeted when we arrived and were shown around most of the caravans and the different layouts. We found one we liked and were left to look around it. We decided we wanted to buy and tow away there and then! We were shown how everything works within the caravan plus it was so clean! This family obviously take great pride in what they do and they’re so friendly and knowledgeable that it was such an enjoyable experience- they even led us down easier roads for us to get on our way home! Such a good selection and reasonable prices! We have already recommended to all of our caravanning friends and family! Thank you all so much! Can’t wait to get out in our van! Definitely be back in the future.
Mike Turnbull(Thursday, September 19 19 06:07 pm BST)
Dealt with Anthony before and his caravans are always clean and tidy so it was a pleasure to trade in the old van that we bought from him 3 years ago. Loads of selection at Broomfield and prices are very good. Very friendly service and expertise. We will definitely return again in the future.
Andrew Stokes(Friday, August 30 19 07:55 am BST)
We recently bought a 4 berth Abbey
for our son, and have to say it was a very easy relaxed experience. No salesman pressure, free to look at all the caravans on display and decide which suits best. We actually bought an older one than we had intended as it suited my sons needs better. A very good selection of caravans though, and all at very fair and sensible prices. The staff where great, set up the caravan to show everything working and instructions on how to do.
As I did not know the area well, and due to local road closures due to roadworks they even escorted me out through the lanes back on to the main road!
Great guys, very professional.
Would recommend to anyone, and would buy from them again.
Thanks guys, and really pleased with the Abbey!
Peter Baker(Sunday, August 18 19 04:18 pm BST)
I can only agree with everyone else's comments. Great service.
sarah morley(Sunday, June 16 19 09:35 pm BST)
brought a caravan recently what a happy experience compared to main dealers what lovely people no pressure we are so happy with our caravan it fitted us perfectly and although we did a small problem they are fixing it.I would highly recommend them to anyone.Thank you Anthony and Family its a long time since i have had such good service
Kim and Steve(Sunday, June 02 19 07:53 pm BST)
On arrival we was greeted by lovely Anthony and shown around the caravans. We could wonder freely and if we had any questions Anthony was happy to answer. There was no pressured sales technique. Once we found the caravan we wanted, Anthony’s brother ( sorry we didn’t catch a name) showed us how to work all the functions of the caravan. He had a very friendly manor and was extremely helpful. Highly recommended family run business.
Stephen Tyler(Saturday, May 04 19 01:32 pm BST)
We have started our journey in our New caravan purchased from Broomfield Caravans. We would just like to say what a pleasant experience it was buy a caravan from this family run company the help knowledge and patience shown as we changed our minds a few times to find the right caravan that suited us having gone to a few other caravan dealers we found that Broomfield caravans had such a wide range of choices and we were allowed to view them all without any pressure from any salesman. A big Thank you to all for your assistance even supplying tea and coffee whilst we were debating which caravan to buy.
We are now enjoying in our New caravan and would Highly Recommend that if you are thinking of purchasing a caravan please check out this company first
Mr S R Morris(Tuesday, February 19 19 10:15 am GMT)
Thanks Broomfield Caravans, my wife and I are very happy with the Coachman Amara which we purchased from you recently.
The service we received from you was excellent and the handover seamless.
Oliver taylor(Wednesday, July 25 18 07:32 pm BST)
Just bought a superb caravan from here,the owners could not have been more helpful or honest,it was great to deal with them as they made everything so easy and nothing was too much trouble.
Darren king(Saturday, February 24 18 05:57 pm GMT)
WOW. These people are very honest and a real pleasure to do business with we could not be happier with the level of service we recieved .
If we ever need to get another caravan we WILL be back .
Darren Emma & Kids
Jayne(Friday, July 21 17 07:55 pm BST)
Massive thank you. With all the help and advice you gave us has made our caravanning days easy. You gave us space when we needed it and tea/coffee when we couldn't choose. Absolutely made the right choice and love our new caravan
Mark & Julie Warren(Friday, November 25 16 05:08 pm GMT)
We are thrilled to bits with our new caravan, We went away last weekend and it was great, we've already booked trips for next year! Thank you for all your help